![]() ![]() System Entity Custom Entity Custom Entity ©Digitéġ6 INTENT In each intent, you define examples of user utterances that can trigger the intent, what to extract from the utterance, and how to respond. ![]() ©Digitéġ3 BACKEND INTERFACES WordPress Plugin Dialogflow ©Digité ©Digitéġ4 ENTITY System Entity Custom Entity Custom EntityĮntities pick out specific pieces of information that users mention. This translation occurs when a user's utterance matches an intent within your agent. ![]() POWERFUL SEARCH FAQ AUTO-BUILD DYNAMIC TOC KNOWLEDGE BASE GOOGLE ANALYTICS DEVICE FRIENDLY CUSTOMER SUPPORT PERSONA BASED APPLICATION TASK ORIENTED ©Digité ©DigitéĨ 01 02 03 04 05 06 PoC ©Digité RESEARCH FRONTEND BACKEND STRUCTUREĮxplore Platforms & Plug-ins like Brainshop AI Chat Brainshop AI Chat My Chatbot My Chatbot 04 05 06 BACKEND STRUCTURE TESTING Training, Re-mapping DIalogflow Intent, Entities, Training Phrases, Integration ©Digitéĩ WHY DIALOGFLOW No installation required, cloud basedĮasy to understand concepts, Intuitive UI Fast prototyping of chatbots, inbuilt 'try-it' Very less training time Integration with all major platforms SmallTalk for common conversations Powered by Google's strong NLU algorithms ©DigitéĪGENT : Natural Language Understanding (NLU) modules INTENT: Maps user input to responses ENTITY: Identifies and extracts useful data from natural language inputs CONTEXT: Represents the current state of a user's request and allows your agent to carry information from one intent to another FULFILLMENT: Fulfillment is code that's deployed as a webhook that lets your Dialogflow agent call business logic on intent-by-intent basis ©Digitéġ2 AGENT A module which can be included in your app, website, product, or service and translate text or spoken user requests into actionable data. The Customer Service Chatbot like KLM’s chatbot The Utility Chatbot The Conversational Commerce Chatbot The Information Provider Chatbot ©Digitéħ KNOWLEDGE BASE ©Digité ©Digité COMMENTS & FEEDBACK WORDPRESS BASED HEATHER PEMBERTON GARTNER ©Digitéĥ CHATBOT TYPES THE HELPER THE SOLVER THE TEACHER THE SELLER ©Digité VISION EXECUTION Knowledge Base Dialogflow PLAN & DESIGN DEPLOYMENT Chatbot My Chatbot Wireframe Knowledge Base Google Web API Explore Platforms Application Explore Plug-ins Slack Skype ©DigitéĤ “By 2020, the average person will have more conversations a day with bots than they do with their spouse” L. 1 A STORY ON CONVERSATIONAL CHATBOT SUBHAJIT SENGUPTA & SHARIQ SHAIKHĬan We Chat on Kanban A STORY ON CONVERSATIONAL CHATBOT BY SUBHAJIT SENGUPTA & SHARIQ SHAIKHĢ WHO ARE WE? WHAT WE DO? WHAT STORY? ©Digité ![]()
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